Shipping fee information
Free shipping offer
We offer free shipping based on your shipping address.
Free shipping will be automatically added to your shopping cart when the amount in the cart is sufficient, otherwise shipping charges will be required.
Hong Kong: Free shipping for orders over HK$800
Macau: Free shipping for orders over HK$800
Taiwan: Free shipping for orders over HK$1500
Rest of Asia: Free shipping on orders over HK$1500
Europe: Free shipping for orders over HK$2500
SF Express collect
- SF station pickup, OK convenience store pickup, service center pickup, and smart cabinet pickup (applicable to local areas)
- SF collect payment is available in Taiwan and Macau.
- SF Express pays on delivery, that is, the customer pays the freight when receiving the goods.
- The size of the shipping box and the amount of filling materials will be determined by SF Express
- Shipping costs will be affected by shipping packaging and materials
- However, packaging matters are beyond the control of our store
Overseas airmail registered (excess shipping fee will be charged if any additional charge is required)
- Our store will always charge HK$200 for shipping fee first.
- The actual shipping cost will be informed to the customer after shipment and a receipt will be attached.
- If the shipping fee exceeds HK$200, the customer will need to make up the difference.
- If the shipping fee is less than HK$200, our store will refund the difference.
Please note that the offer is calculated in base currency Hong Kong Dollar (HKD).
As exchange rates change from time to time, the exact amount to get free shipping when shopping in different currencies may vary.
When will my package be ready?
Normally, when we receive an order after payment is completed, the order status will show as Processing .
Normally, it takes us 1-2 working days to prepare the package for shipment, except for pre-ordered items and customized items.
After the order status changes from "Processing" to "Completed," your order will be ready to ship.
When will my order arrive?
We usually require 1-2 days of processing time to get the package to the courier. (Customized products need to be communicated to determine the shipping date)
Therefore, delivery time = handling time + shipping time
Estimated shipping time depends on the country of the shipping address.
The estimated delivery time is as follows:
Hong Kong: 2-4 days
Macau: 3-5 days
Taiwan: 4-7 days
Rest of Asia: 7-10 days
Europe: 14-21 days
Other areas: please contact us for shipping costs and delivery times